Business Systems Analyst – Data & Analytics

Job Description

At Civeo, our employees are the cornerstone of our success. As a global workforce accommodation specialist, we help individuals maintain healthy, productive, and connected lives while working away from home.

Guided by our core values of safety, respect, care, excellence, integrity and collaboration we are dedicated to providing outstanding service to our guests and ensuring the wellbeing of our employees and communities.

Job Summary:

Civeo is beginning its transition to a data-driven business model and is hiring a Business Systems Analyst (BSA) to support its Data & Analytics function. The BSA will collaborate with business stakeholders and technical teams to gather, document, and translate requirements into effective data solutions. This role serves as a key liaison between business users and data architects/engineers, ensuring that business needs are accurately reflected in the design of data models, pipelines, and analytical reports and dashboards.

Responsibilities:

• Work with stakeholders in Asia-Pacific (Australia) and North America to gather and document requirements for data products.
• Translate business needs into functional specifications, user stories, and acceptance criteria.
• Facilitate workshops and discovery sessions to understand business processes and data sources.
• Collaborate with technical teams to design, build, and maintain data products aligned with governance standards.
• Develop and implement reports and dashboards using best practices.
• Support business users in building self-serve reporting capabilities.
• Validate data logic and participate in peer, system, and user acceptance testing.
• Document data definitions, process flows, and system interactions.
• Act as a data custodian to ensure alignment of business terms in the enterprise data dictionary.
• Serve as a liaison between business and technical teams for timely delivery of data initiatives.
• Support Agile delivery cycles, including backlog development and managing support escalations.
• Assist with data migrations and enterprise projects in a business analyst capacity.
• Follow best practices in business analysis and data product development.
• Promote knowledge sharing and best practices across the data and analytics function.

Qualifications:

• Post-graduate degree or diploma in business administration, information systems, or related field.
• 3+ years of experience in business analysis focused on data or analytics.
• Skilled in documenting business and technical requirements.
• Familiar with data models, reports, dashboards, and data marts.
• Proficient in SQL for querying and data validation.
• Experience with Tableau, Power BI, and similar analytics tools.
• Familiar with ServiceNow, JIRA, SmartSheet for project tracking.
• Skilled in MS Visio, MIRO, and other visualization tools.
• Exposure to cloud platforms like Azure, AWS, or GCP.
• Experience with Incorta or similar platforms is a plus.
• Proficient in MS Office.
• Understanding of data governance and security regulations in North America and APAC.
• Strong communication and collaboration skills.
• Analytical and problem-solving abilities.
• Skilled in facilitating workshops and gathering requirements.
• Able to clarify complex problems and work independently or in teams.
• Capable of managing multiple tasks in fast-paced environments.
• Experience with Agile/Scrum methodologies.
• Familiar with data governance and quality frameworks.
• Knowledge of finance, operations, or supply chain domains is a plus.
• Hospitality industry experience is an asset.
• Business Analysis or Agile certifications are desirable.
• Detail-oriented with a focus on accuracy.
• Curious and committed to continuous learning.
• Client-focused and results-driven.
• Comfortable working across global teams and time zones.
• Strong decision-making and organizational skills.
• Innovative and team-oriented.
• Quick to understand business processes and drive results.

What we offer:

• Location: Civeo’s corporate office is located northeast of the Edmonton International Airport
• Flexible Hybrid Work Schedule
• Comprehensive benefits package, which includes dental, vision, life insurance, and extended health coverage
• Health or Personal Spending Account
• Employee & Family Assistance Program (EFAP)
• RRSP/DPSP Match Program
• Professional Development
• Convenient On-site Parking

We are dedicated to employment equity and continuously strive to enhance our diversity and inclusion practices, fostering a respectful and collaborative workforce. We seek applicants with diverse skills, experiences, and competencies to make a meaningful impact on the lives of those living and working away from home.

If you want to join a forward-thinking and innovative company that values and rewards teamwork, hard work, and quality, please apply! We thank all applicants for their interest, but only those selected for the next stage will be contacted.

To apply, please submit your resume online to https://civeo.com/people-careers/job-opportunities/